Founder and Director
By Personal Touch
One of the most common misconceptions about divorce is that it is a single event. People often think of it as completing a form, obtaining a Final Order, and then moving on with life. In reality, those of us who work with separating couples every day know that divorce is rarely that simple. More often than not, the legal ending of a marriage is just one part of a much wider journey that affects finances, housing, children, future planning, and sometimes a person’s confidence in making decisions about the next chapter of their life.
At By Personal Touch, we speak to hundreds of people every year who are at very different stages of that journey. Some contact us within days of a separation, feeling overwhelmed and unsure where to begin. Others have already spent months trying to resolve matters themselves and simply need help formalising an agreement. Some are facing court proceedings and need practical support to navigate a process they never imagined they would have to understand. What unites almost all of them is the feeling that they have been dropped into unfamiliar territory and are trying to make important life decisions without a map.
It is often only when we begin talking through their circumstances that they realise divorce is not simply about obtaining a divorce. There are usually several important decisions that sit behind the legal process itself. Questions arise about the family home, pensions, savings, debts, arrangements for children, future inheritance planning, and the practical realities of building a new life after separation. Whilst every family’s circumstances are different, the same themes appear time and time again.
Many couples who come to us have already managed to reach some form of agreement. They have had difficult conversations around the kitchen table, exchanged countless messages, and eventually found a way forward that feels fair to both of them. There is often a sense of relief when that point is reached. The conflict has reduced, communication has improved, and both individuals feel ready to move on. Yet one of the most important lessons we have learned over the years is that reaching an agreement is not necessarily the end of the process. In many ways, it is the beginning of ensuring that agreement is properly protected.
A significant part of our work involves helping couples formalise financial settlements through Financial Consent Orders. Whilst this may sound like a technical legal process, the reality is that it is often about providing certainty. People who have worked hard to negotiate a settlement want reassurance that the agreement they have reached will stand the test of time. They want confidence that future financial claims have been properly addressed and that both parties can move forward without the fear of unexpected disputes years down the line. The value of that certainty should never be underestimated. Divorce is emotionally exhausting enough without leaving important financial matters unresolved.
What often surprises people is that many of the most successful outcomes do not originate in a courtroom. They begin with a conversation. Mediation has become an increasingly important part of helping families navigate separation because it provides a structured environment in which people can discuss difficult issues constructively. There is a common misconception that mediation is only suitable for couples who get along well. In practice, we often see the opposite. Some individuals arrive frustrated, hurt, and convinced that agreement is impossible. Yet when provided with the right environment and support, many are able to have conversations that simply were not possible around the kitchen table.
The reason mediation can be so effective is that it encourages people to focus on solutions rather than positions. Instead of concentrating on who is right and who is wrong, the discussion shifts towards what arrangements are needed for the future. This can be particularly valuable where children are involved. Whilst the marriage may have come to an end, the responsibilities of parenting continue long after the legal process is complete. Creating a framework for constructive communication can often prove more valuable than any court order.
Of course, not every case can be resolved through agreement alone. There are situations where communication has broken down completely, where important financial information has not been disclosed, or where significant disputes exist regarding children or finances. When matters progress to court, many people find themselves entering a world that feels intimidating and confusing. The family justice system has its own procedures, language, expectations, and deadlines. For someone who has never previously been involved in legal proceedings, the experience can feel overwhelming.
This is where practical litigation support becomes so important. One of the most rewarding aspects of our work is helping people understand the process they are facing. Fear often stems from uncertainty. When individuals understand what documents are required, what a hearing is likely to involve, and what steps come next, they are usually able to approach proceedings with far greater confidence. Whilst nobody chooses to find themselves involved in litigation, having guidance and support can make the experience significantly less daunting.
Yet even once financial settlements have been agreed, mediation concluded, and court proceedings finalised, another stage of the journey often remains. Separation frequently creates significant changes in a person’s financial and personal circumstances. A family home may need to be sold or transferred. A new property may be purchased. Existing Wills may no longer reflect an individual’s wishes. Beneficiaries may need to be reconsidered, and future plans properly documented.
It is remarkable how often people devote months to resolving their divorce but overlook the practical steps needed to protect their future afterwards. Updating a Will, reviewing ownership arrangements, and ensuring that property matters are dealt with correctly are all part of creating long-term security. These decisions may not carry the same emotional weight as the separation itself, but they are often just as important in helping people move forward with confidence.
Over the years, what has become increasingly clear is that successful separations are rarely defined by a single document or a single court order. They are defined by whether people feel able to move forward with clarity and certainty about the future. The legal process is important, but it is only one element of a much bigger picture. Financial security, effective communication, practical support, and future planning all play a role in helping families transition from one chapter of life to the next.
Every person who contacts By Personal Touch has their own story. Their circumstances, concerns, and priorities are unique. However, beneath those individual stories lies a common objective. They want reassurance that they are making the right decisions. They want to understand their options. Most importantly, they want to know that there is a pathway through what can often feel like one of the most challenging periods of their lives.
Divorce marks the end of a relationship, but it should also provide the opportunity for a new beginning. When the right support is available, people are able to make informed decisions, protect what matters most to them, and build a solid foundation for the future. That is why we believe divorce is never simply about obtaining a divorce. It is about helping people navigate every stage of the journey, from reaching agreement and formalising settlements, through to resolving disputes, planning for the future, and ultimately moving forward with confidence.
About Anthony Davis
Anthony Davis is the Founder and Director of By Personal Touch, a leading UK-based divorce support service helping separating couples navigate financial settlements, mediation, litigation support, and future planning. With a background in family law and dispute resolution, Anthony has assisted hundreds of individuals through some of life’s most challenging transitions, focusing on practical, affordable, and accessible solutions. He is passionate about helping people understand their options, avoid costly mistakes, and move forward with confidence following separation.
For more information, visit www.bypersonaltouch.com.